Privacy Policy

Martineau Agency LLC (NEXA Lending Team) | Last updated September 14, 2026

1. What information we collect

  • Contact details you give us: name, mobile phone number, email address, and mailing or property address.
  • What you tell us about your goal: whether you are buying, refinancing, renovating or using a VA benefit, your stage in the process, and a self-reported credit range. We do not pull your credit to show you those estimates.
  • Technical data from our website: cookies and similar tracking used for basic analytics and to keep the site working.

2. How we use your information

To answer your request, prepare mortgage options for you, coordinate appointments, and, only if you asked for it, send educational or marketing material. We do not sell your personal information.

3. SMS opt-in and text messages

We text you only after you give express written consent by ticking a consent box on our website. Consent boxes start unchecked and are never required to submit a form or to work with us. Transactional consent and marketing consent are collected separately. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to opt out at any time. See our SMS Terms.

No sharing of SMS consent. SMS opt-in consent and phone numbers collected for SMS are not shared with, sold to, or rented to any third parties or affiliates for their own marketing. They are shared only with the service providers that deliver the messages for us, and only to deliver them.

4. Cookies and tracking

Our site uses cookies and similar technology for analytics and performance. You can block cookies in your browser settings; parts of the site may then stop working normally.

5. Data security

We keep your information on access-controlled systems, transmit it over encrypted connections (HTTPS), and limit access to the people who need it to serve you. No method of transmission or storage is perfectly secure, so we cannot promise absolute security.

6. Your rights

You can ask us to update or correct your information, ask for a copy of what we hold, ask us to delete it, unsubscribe from email at any time, and stop text messages by replying STOP. Write to [email protected] or call (254) 408-9000.

7. Who we are

Martineau Agency LLC, operating as NEXA Lending Team, a team of NEXA Mortgage LLC (NMLS #1660690). Eric Martineau, NMLS #1998726.

Martineau Agency LLC (NEXA Lending Team)
1202 W Bitters Rd, Suite 1200, San Antonio, TX 78216
(254) 408-9000 | [email protected]
Eric Martineau NMLS #1998726 | NEXA Mortgage LLC NMLS #1660690 | Equal Housing Opportunity